ConvertPilot AIby Dude Lemon

Customer conversations, turned into intelligence

ConvertPilot is one inbox for chat, email, SMS, WhatsApp, and social. It answers customers, captures leads, and turns every conversation into business intelligence your team can act on.

View the live demo Talk to our team

Six channels in one inbox · Wix, Shopify and custom sites

One inbox forLive chatEmailSMSWhatsAppFacebookInstagram

What it does

A complete view of every customer, in one place

Multi-platform inbox

Every conversation from Wix, Shopify, and custom sites in one place, across live chat, email, SMS, WhatsApp, Facebook, and Instagram.

Business intelligence

Customer intent, sentiment, knowledge gaps, product demand, and recurring questions, read from real conversations.

Commerce-aware support

Answers product questions, shows product cards, checks stock, searches your FAQs, and looks up orders and tracking.

Marketing & CRM automation

Captures leads, builds profiles, applies labels, and syncs signals to Klaviyo, HubSpot, and your CRM for follow-up.

Business intelligence

Every conversation becomes a measurable signal

ConvertPilot reads everyday customer conversations and tells you what people want, where they get stuck, which products they ask about, and what your team should improve next.

Customer intent and recurring questions

Product demand and missed opportunities

Knowledge gaps your content should close

Follow-up opportunities, ranked by value

Conversation signalsLast 30 days

Customer intent

Sentiment

Product demand

Knowledge gaps

Follow-up opportunities

Sentiment this weekAll channels

72%positive

Positive 72%

Neutral 19%

Negative 9%

Sentiment analysis

Know how customers feel, not just what they ask

ConvertPilot scores the tone of every message in real time. Frustrated customers are flagged for a person before they churn, and satisfied ones become reviews, referrals, and repeat orders.

Track sentiment across channels and products, catch a downward trend early, and route the conversations that matter most straight to your team.

Analytics & tracking

Track every conversation, channel, and outcome

A live view of resolution rates, response times, lead capture, channel performance, and the questions driving your volume, so you always know what is working and what to improve next.

AI suggestions

It does not just report. It recommends what to do next.

ConvertPilot reads patterns across thousands of conversations and turns them into specific recommendations your team can act on the same day.

Recommendation

Customers asked about international shipping repeatedly this week. Add an FAQ to deflect the volume.

Recommendation

Your linen set is the most-requested out-of-stock item. Several customers are waiting to be notified.

Recommendation

Checkout questions rose after the weekend. Review your shipping and returns page.

Integrations

Works with the tools you already run

Connect your store, your channels, and your marketing stack. Signals flow out to Klaviyo, HubSpot, and your CRM, so every team works from the same context.

Platforms

Wix

Shopify

Custom websites

Channels

Live chat

SMS

Facebook

Instagram

Marketing & CRM

Klaviyo

HubSpot

Wix CRM

Mailchimp

How it works

Live in minutes, smarter every day

Connect every channel

Add ConvertPilot to Wix, Shopify, or a custom site, then bring chat, email, SMS, WhatsApp, and social into one inbox.

Train it on your business

Add your FAQs, policies, business rules, hours, products, orders, labels, and support preferences.

Let it answer and capture

It replies to questions, shows products, checks stock, looks up orders, captures contacts, and hands off when needed.

Turn signals into action

Review profiles, sentiment, intent, and follow-up opportunities, synced to your CRM and marketing tools.

How it compares

Most chat tools only reply. ConvertPilot understands.

Capability

ConvertPilot

Basic chatbot

Manual inbox

Multi-platform inbox

Intent detection

Product & order support

Automatic customer labels

Business intelligence

AI business suggestions

Marketing integrations

Sentiment tracking

Human handoff

See ConvertPilot on your store

Connect your channels, train it on your business, and turn every conversation into intelligence. Start with the live demo or talk to our team.

Install for Wix View the live demo Talk to our team

Every conversation becomes a measurable signal

ConvertPilot reads everyday customer conversations and tells you what people want, where they get stuck, which products they ask about, and what your team should improve next.

Customer intent and recurring questions

Product demand and missed opportunities

Knowledge gaps your content should close

Follow-up opportunities, ranked by value

Know how customers feel, not just what they ask

ConvertPilot scores the tone of every message in real time. Frustrated customers are flagged for a person before they churn, and satisfied ones become reviews, referrals, and repeat orders.

Track sentiment across channels and products, catch a downward trend early, and route the conversations that matter most straight to your team.