ConvertPilot AIby Dude Lemon

Customer conversations, turned into intelligence

ConvertPilot is one inbox for live chat, email, SMS, and more. It answers customers, captures leads, and turns every conversation into business intelligence your team can act on — whatever your business does.

Get started free View the live demo

Available on

Wix App Market

ShopifyDirect signup

One inbox forLive chatEmailSMSTelegramWhatsAppSoonFacebookSoonInstagramSoon

What it does

One assistant doing the work of a whole front desk

Unified inbox

Every channel, one calm thread

Live chat, email, SMS, and more collapse into a single conversation per customer — with full history and context attached.

Live chatEmailSMSTelegramWhatsAppSoonFacebookSoonInstagramSoon

72%positive

Live sentiment, all channels

Commerce-aware

Shows products, checks stock, looks up orders and tracking.

Every chat, read as data

Intent, demand, and knowledge gaps, measured automatically.

Customer intent

Product demand

Knowledge gaps

Plugs into the stack you already run

WixShopifyKlaviyoHubSpotMailchimpWix CRM

It recommends what to do next

Patterns across thousands of chats become same-day actions.

“Add an international shipping FAQ — it came up 14 times this week.”

The full platform

Explore everything ConvertPilot does

One assistant, every job. Pick any capability to see it in action — it advances on its own, or jump straight to what matters to you.

Mobile app

Your whole inbox, in your pocket

Get a push notification the moment a customer messages, pick up any conversation across every channel, and reply in seconds — at your desk or on the move.

Push notifications for new customer messages

One inbox across live chat, email, SMS, and more

Step in when the AI hands a conversation to your team

Take your ConvertPilot inbox everywhere with the mobile app

Analytics & tracking

Always know what is working

A live view of resolution rates, response times, lead capture, channel performance, and the questions driving your volume — so you know exactly what to improve next.

How it works

Live in minutes, smarter every day

Connect every channel

Add ConvertPilot to Wix, Shopify, or a custom site, then bring chat, email, SMS, WhatsApp, and social into one inbox.

Train it on your business

Add your FAQs, policies, business rules, hours, products, orders, labels, and support preferences.

Let it answer and capture

It replies to questions, shows products, checks stock, looks up orders, captures contacts, and hands off when needed.

Turn signals into action

Review profiles, sentiment, intent, and follow-up opportunities, synced to your CRM and marketing tools.

How it compares

Most chat tools only reply. ConvertPilot understands.

Capability

ConvertPilot

Basic chatbot

Manual inbox

Multi-platform inbox

Intent detection

Product & order support

Automatic customer labels

Business intelligence

AI business suggestions

Marketing integrations

Sentiment tracking

Human handoff

FAQ

Questions, answered

Which channels does ConvertPilot bring together?+

ConvertPilot unifies live website chat, email, SMS, WhatsApp, Facebook Messenger, Instagram, and Telegram into a single inbox, so every customer conversation lives in one place no matter where it started.

Does the AI reply on its own, or does my team stay in control?+

Both, on your terms. The AI can answer routine questions instantly around the clock, and it hands off to a human the moment a conversation needs judgment. You decide how much it handles.

How does the AI know about my products and business?+

ConvertPilot learns from your catalog, your knowledge, and your brand voice, so its answers are grounded in your business rather than generic. It also draws on relevant order and product context to respond accurately.

Can I use ConvertPilot if I am not on Wix?+

Yes. ConvertPilot installs on Wix and Shopify stores and on any custom website through a portable chat widget, so it fits the platform you already run.

Can my team reply from their phones?+

Yes. ConvertPilot ships with native iOS and Android apps with push notifications, so your team can read sentiment, reply, and hand off conversations from anywhere.

Does it connect to the tools I already use?+

ConvertPilot connects to the CRM and marketing tools you already run, so captured contacts and conversation insights flow into the systems your team works in every day.

The Dude Lemon suite

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See ConvertPilot on your site

Create your account and start free in under a minute, or install straight from Wix.

Get started free Install for Wix

Your whole inbox, in your pocket

Get a push notification the moment a customer messages, pick up any conversation across every channel, and reply in seconds — at your desk or on the move.

Push notifications for new customer messages

One inbox across live chat, email, SMS, and more

Step in when the AI hands a conversation to your team