Own every review. In one place.
ReviewMankey is the AI reputation platform that unites every review you receive into one inbox, drafts replies in your brand voice, and routes the moments that matter to your team, so your rating climbs and nothing slips through.
ShopifyDirect signup01Reputation is revenue
Customers read your reviews before they ever meet you.
A single unanswered one-star review can cost you customers you will never know you lost. Yet most teams are buried, jumping between platforms, forgetting to reply, and letting their hardest-won reputation drift. ReviewMankey turns that scramble into a system, so every voice is heard, every issue is handled, and your best reviews do the selling for you.
Every review, one inbox
Pull feedback from across the web into a single command center. No more tab-hopping between Google, the app stores, and review sites to find out what customers are saying.
AI replies in your voice
Draft thoughtful, on-brand responses in a click, then approve before they publish. You get the speed of automation with the judgment of a human always in the loop.
Catch trouble instantly
Route low ratings and red-flag feedback into incident workflows the moment they land, so the issues that threaten your reputation reach the right person in seconds.
Reputation you can measure
Track ratings, sentiment, and response coverage over time, benchmark against competitors, and turn customer feedback into a growth engine you can steer.
02AI responses
Reply to everyone, sound like you.
ReviewMankey reads the sentiment of every review and drafts a warm, on-brand reply in seconds. You stay in control, approving or refining before a word goes public, so you respond to everyone without ever sounding like a robot.
- On-brand replies drafted in any language
- Sentiment understood before a single word is written
- Human approval on every response, always
- Publish across platforms in one action
Great service overall, though the wait was a little long on a busy evening. Staff were friendly and the food was excellent.
Thank you so much for the kind words about our team and food. You are right that evenings get busy, and we are adding staff to shorten the wait. We cannot wait to welcome you back.
03Escalation
Never miss the review that matters.
Set the rules once and let ReviewMankey stand guard. The instant a damaging review appears, it is flagged, prioritized, and routed to exactly the right person, by email, webhook, or an assigned task, before it ever has a chance to spread.
- Severity-based rules you control
- Low ratings and red flags caught the moment they land
- Routed to the right owner automatically
- A clean record of every escalation and resolution
04Insight and benchmarking
See your reputation, and outpace the competition.
Watch your rating, sentiment, and response coverage move over time, then measure yourself against the rivals in your market. ReviewMankey turns scattered feedback into the clear, decisive picture you need to pull ahead.
Know what customers love, what they want fixed, and where you stand, all at a glance.
Average rating, up 0.4 this quarter
05How it works
From scattered feedback to a five-star system.
- 01
Connect your sources
Link Google, the app stores, and the review sites that matter to your business in minutes.
- 02
Set your voice and rules
Teach the AI your brand voice and decide which reviews escalate, and to whom.
- 03
Reply and resolve
Approve AI-drafted responses, publish across platforms, and route incidents to your team.
- 04
Grow your rating
Request fresh reviews, track sentiment, and watch your reputation climb week over week.
06Everything included
One platform for your entire reputation.
AI response drafting
On-brand, policy-aware replies in every language, ready in a click and yours to approve.
Smart escalation
Severity-based rules route critical reviews to the right people, by email, webhook, or task.
Reputation analytics
Rating trends, sentiment, and response coverage across every location and platform.
Competitor tracking
See how your ratings and response rates stack up against the rivals in your market.
Review campaigns
Turn happy customers into fresh five-star reviews with automated, on-brand requests.
Team workflows
Roles, assignments, internal notes, and presence, so your whole team works as one.
Embeddable widget
Showcase your best reviews anywhere with a beautiful, drop-in widget for any website.
Enterprise-ready
Role-based access, full audit logging, and data controls built for serious teams.
Your reputation is built one reply at a time. ReviewMankey makes sure every one of them lands, sounds like you, and moves your business forward.
Comparisons
Already paying for something else?
The side-by-side comparisons live on the ReviewMankey blog, where there is room to be specific about pricing models, migration effort, and where the incumbents are genuinely stronger. Start with Birdeye alternatives if per-location pricing is what sent you looking, or ReviewTrackers alternatives if an acquisition has changed what your renewal looks like.
FAQ
Questions, answered
Anything we have not answered here, ask us directly. A senior engineer replies.
Which review sources does ReviewMankey support?
ReviewMankey unifies feedback from Google Business Profile, Google Play, and the Apple App Store into a single inbox, so you manage your entire reputation from one place.
Will the AI post replies automatically?
Only if you want it to. By default, ReviewMankey drafts an on-brand reply and waits for your approval before anything is published. You keep full control of your voice, with the speed of automation behind it.
Can the AI match our brand voice and reply in other languages?
Yes. ReviewMankey learns your tone and guidelines, and drafts responses in the language of each review, so every reply sounds like you no matter where your customers are.
How does escalation work?
You set the rules. When a review crosses a threshold you define, such as a one or two star rating or a flagged keyword, ReviewMankey routes it instantly to the right person by email, webhook, or an assigned task.
Can I get more reviews with ReviewMankey?
Yes. Built-in review request campaigns turn your happy customers into fresh, authentic reviews, and track exactly which requests led to new ratings.
Does it work for multiple locations and teams?
ReviewMankey is built for scale, with multi-location support, role-based access, internal notes, assignments, and full audit logging, so a whole team can work together cleanly.
The Dude Lemon suite
More software that works for you.
Every product in the suite is designed, built and run by the same team, to the same engineering standard.
Get ReviewMankey
Turn reviews into your edge.
Bring every review into one place, reply in your voice, and watch your rating climb. ReviewMankey is ready when you are.